Terms of Service

Agreement to Terms

By accessing or using the Freightly website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Freightly reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

Services Description

Freightly operates as a licensed freight brokerage, arranging the transportation of goods between shippers and motor carriers. Our services include but are not limited to:

• Arranging full truckload (FTL) and less-than-truckload (LTL) transportation
• Temperature-controlled and specialized freight services
• Flatbed, oversized, and heavy haul coordination
• Supply chain advisory and consulting
• Shipment tracking and visibility services

As a freight broker, Freightly does not take physical possession of freight. We act as an intermediary, matching shippers with qualified carriers in our vetted network.

User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information when requesting quotes or services
• Comply with all applicable federal, state, and local laws and regulations
• Not ship prohibited, illegal, or hazardous materials without proper disclosure and documentation
• Ensure freight is properly packaged, labeled, and ready for pickup at the scheduled time
• Make timely payment for services rendered in accordance with agreed-upon terms

Limitation of Liability

To the fullest extent permitted by applicable law, Freightly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any delays, damages, or losses incurred during transportation
• Actions or omissions of third-party carriers
• Force majeure events including natural disasters, severe weather, or government actions

Carrier liability for cargo loss or damage is governed by the Carmack Amendment and applicable federal and state transportation regulations. Claims for cargo loss or damage must be filed in accordance with the terms of the applicable bill of lading and rate confirmation.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the state in which Freightly maintains its principal place of business, without regard to conflict of law principles. Any disputes arising out of or relating to these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise agreed upon in writing by both parties.

Contact Us

If you have any questions about these Terms of Service, please contact us. We are happy to clarify any terms or address your concerns.