Privacy Policy

Freightly ("we," "us," or "our") is committed to protecting the privacy of our customers, carriers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our freight brokerage services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

When you request a quote, sign up for our services, or contact us, we may collect personally identifiable information such as your name, email address, phone number, company name, mailing address, and Department of Transportation (DOT) or Motor Carrier (MC) numbers.

Shipment Information

To provide our freight brokerage services, we collect shipment details including origin and destination addresses, commodity descriptions, weight, dimensions, and special handling requirements.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our freight brokerage services
• Process and manage your shipment requests and quotes
• Communicate with you regarding your account, shipments, and services
• Improve our website, services, and customer experience
• Send you marketing communications, where permitted by law
• Comply with legal obligations and regulatory requirements

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Carriers and Service Providers: We share shipment details with carriers and logistics partners as necessary to fulfill your freight transportation needs.
• Business Partners: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business.
• Legal Requirements: We may disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of Freightly, our users, or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us. We are committed to resolving any complaints about your privacy and our collection or use of your personal information.